Dr Lincoln Wood

Consultant Profile

Dr Lincoln Wood
Senior Lecturer, Operations & Supply Chain Management,Faculty of Business & Law
P: +64 9 921 9999 ext 6912  |  E: lincoln.wood@aut.ac.nz  |  W: www.LincolnCWood.com

Web pages: http://www.researchgate.net/profile/Lincoln_Wood

Qualifications: PhD (Ops & SCM), MCom, BCom(Hons), BSc , CDDP

Memberships & Affiliations: CILT, NZPICS


  • CSCMP Young Researchers Award 2009
  • IHE Outstanding Research award 2010
  • 2012 OLT grant: Logistics & Supply Chain education

Research Areas:

  • Supply chains and big data
  • Service supply chains and contracting
  • Education in SCM
  • Quality and supply chain management in Construction

Current Research Projects:

  • nDiVE – Immersive Virtual Environments to facilitate authentic education in logistics and - supply chain management
  • Big data in support of supply chain management and service
  • Management of perishable inventory for customer service

Current Consulting Areas & Projects:

  • Dynamic service management (enhancing performance and customer satisfaction)
  • Operations and service performance or quality improvement/management
  • Gamification systems


Selected journal papers

Breidbach, C. F., Reefke, H., Wood, L. C. (in press). Investigating the Formation of Service Supply Chains. The Service Industries Journal.

Haron, N. A., Abdul-Rahman, H., Wang, C., Wood, L. C. (in press). Quality function deployment (QFD) modelling to enhance industrialized building system adoption in housing projects. Total Quality Management & Business Excellence.

Bastiaens, T. J., Wood, L. C., Reiners, T. (in press). New landscapes and new eyes: The role of virtual world design for supply chain education. Ubiquitous Learning: An International Journal.

Wang, C., Abdul-Rahman, H., Wood, L. C., Mohd-Rahim, F. A., Zainon, N., & Saputri, E. (in press). Defects of tensioned membrane structures (TMS) in Tropics. Journal of Performance of Constructed Facilities.

Abdul-Rahman, H., Wang, C., Wood, L. C., Khoo, Y. M. (2014). Defects in affordable housing projects in Klang Valley, Malaysia. Journal of Performance of Constructed Facilities, 28(2), 272-285.

Lin, D., Wood, L. C., Lu, Q. (2012). Improving business incubator service performance in China: The role of networking resources and capabilities. The Service Industries Journal, 32(13), 2091-2114.

Wood, L., Lu, Q. (2008). Process management in high tech New Zealand firms. International Journal of Innovation and Technology Management, 5(3), 259-278. Sankaran, J., Wood, L. (2007). The relative impact of consignee behaviour and road traffic congestion on distribution costs. Transportation Research Part B: Methodological, 41(9), 1033-1049. 

Lu, Q., Wood, L. (2006). The refinement of design for manufacture: inclusion of process design. International Journal of Operations & Production Management, 26(10), 1123-1145.

Selected book chapters

Wood, L. C., Reiners, T., Srivastava, H. S. (2014). Sentiment analysis in supply chain management. In J. Wang (Ed.), Encyclopedia of Business Analytics and Optimization (pp. 444-455). Hershey, PA: Business Science Reference.

Wood, L. C., Reiners, T., and Pahl, J. (2014). Manufacturing and logistics information systems. In M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology. Hershey, PA: Business Science Reference.

Selected conference papers

Wood, L. C., Reiners, T., Srivastava, H. S. (2013). Expanding sales and operations planning using sentiment analysis: Demand and sales clarity from social media. ANZAM 2013. Hobart, Tas., Australia: ANZAM.

Wood, L. C. & Reiners T. (2012). Gamification in logistics and supply chain education: Extending active learning. IADIS Internet Technologies and Society (pp. 101-108). Perth (Australia): IADIS Press.

Wood, L. C., Reefke, H., Breidbach, C. F. (2012). A typology of service supply chain strategies – Pathways between agility and efficiency, 10th ANZAM Operations, Supply Chain and Services Management Symposium 2012, Melbourne, Vic., Australia: ANZAM